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Monday, February 12, 2007

Spice - DO NOT SMS Offer

SCOOOBY DOOOBY DOOO0OO... My Mobile Service Provider introduced one of the Best Offer for Prepaid Customers like me. I am ready to celebrate Dry Days. Check out the Offer Details below :

In order to enhance customer service and ensure customers get undisrupted service while messaging, we would like to inform all concerned that w.e.f 12-Feb-2007 (00:00 hours), no Free or Discounted SMS would be available to Spice Prepaid customers on the following days between 00:00 and 24:00 hours, i.e., New years's day (1-Jan), Pongal (15-Jan), Valentine's Day (14-Feb), Holi(4-Mar), Ugadi(19-Mar), Eid Milad(1-Apr), Friendship Day(5-May), Independence Day(15-Aug), Raksha Bandhan(28-Aug), Ganesh Chaturthi(15-Sep), Dussera(21-Oct), One day prior to Diwali(8-Nov), Diwali Day(9-Nov), Christmas Day(25-Dec), New Year Eve(31-Dec).

On these days normal SMS charges will apply for all Spice Prepaid customers. All concerned may please note.

Spice Telecom

Source: Spice Telecom

Thank you Spice for not including my favorite Baapu's day in your above list. I am hoping that other Service Providers are sweet and have not implemented the same.

For those customers, who are on the same boat as me, here are some tips:
1) Send SMS one day in advance or a belated SMS after 1 day. You can keep reminders for above mentioned dates on your Mobile Phone Calendar.
2) As per my experiences with Delivery Reports, I noticed that the Spice SMS Server Date usually runs behind. So do not take any change - please send the SMS 15 minutes before/after the above said Dry Days.
3) If your plan permits low rate calls, use Phone Calls instead of SMS on these Dry Days.

1 comment:

Anonymous said...

This Process of charging SMS on Holidays was initiated by Airtel & followed by Hutch & the other operators followed suite. One advantage being, atleast now your messeges would get delivered for sure ;-)