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Monday, November 12, 2007

Change your operator, not your mobile number

In a major bonanza to over 37.5 million mobile customers, the Department of Telecommunications (DoT) announced the introduction of “number portability” in Delhi, Mumbai, Kolkata and Chennai.

Under this system, subscribers do not have to change their mobile phone number if they shift from one operator to another. This means that if you are unhappy with your service provider but have been unable to shift to another because it would mean changing your phone number, you will now be able to switch while retaining the same number.

The facility will be available to mobile customers by the fourth quarter of 2008.

Market surveys have shown that up to 50% of all mobile users in India are unhappy with their operator, and are willing to switch to another service provider if allowed to retain their number. Number portability has so far been introduced in Australia, Korea, Japan, Canada, the US, the UK, most of Europe and Pakistan, among other countries.

Complete News Links:
- Economic Times
- Times of India 13/Nov/2007

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